top of page
Symbol_White.png

PRIVACY POLICY

1. Data Controller

In compliance with Regulation (EU) 2016/679 of 27 April 2016, the General Data Protection Regulation (GDPR), and Spanish Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), users are informed about the processing of their personal data.

​

Data Controller:

2. Personal Data Collected

More & Better Experience may collect and process personal data voluntarily provided by users through the forms and services available on the website.

​

This data may include:

  • First name and surname.

  • Email address.

  • Telephone number.

  • Information required to manage bookings, registrations and experience purchases.

  • Billing information, where necessary.

  • Information provided through enquiries or communications.

  • Browsing data collected through cookies and similar technologies, in accordance with the user's preferences.

3. Purposes of Data Processing

Personal data provided by users will be processed for the following purposes:

​

  • Responding to enquiries, requests for information and communications received through the website.

  • Managing bookings, registrations and ticket purchases for experiences and activities.

  • Processing payments, invoicing and administrative obligations arising from contracted services.

  • Sending information related to booked experiences, including confirmations, reminders and possible changes.

  • Sending marketing communications about new experiences, activities and events where the user has given their consent or another lawful basis applies.

  • Analysing website performance and usage through statistical tools, where applicable and in accordance with the user's cookie preferences.

​

Personal data will not be used for purposes incompatible with those for which it was originally collected.

4. Legal Basis for Data Processing

The legal basis for processing personal data depends on the relevant purpose:

  • Consent: For sending newsletters, marketing communications and other processing activities requiring the user's authorisation.

  • Performance of a contract: For managing bookings, registrations, purchases and contracted services.

  • Compliance with legal obligations: For fulfilling tax, accounting and other statutory requirements.

  • Legitimate interests: Where applicable, provided that the rights and freedoms of the individuals concerned are respected.

​

Users may withdraw their consent at any time without affecting the lawfulness of processing carried out before its withdrawal.

5. Data Retention

Personal data will be retained for as long as necessary to fulfil the purposes for which it was collected.

In particular:

  • Contact details will be retained for the period necessary to manage enquiries.

  • Data relating to bookings and contracts will be retained throughout the contractual relationship and subsequently for the periods required by law.

  • Billing information will be retained in accordance with applicable tax and accounting obligations.

  • Data used for marketing communications will be processed until the user withdraws their consent or exercises their right to object.

​

Once the applicable retention periods have expired, personal data will be deleted or restricted from further processing where required by law.

6. Recipients of Personal Data

MORE AND BETTER VENTURES, S.L. will not sell users' personal data to third parties.

However, certain technology service providers may need access to personal data to ensure the proper operation of the website and the provision of services.

​

These providers may include:

  • Website hosting and management services, such as Wix.

  • Booking management and ticketing platforms.

  • Payment service providers.

  • Email communication and marketing platforms.

  • Website analytics services, where enabled.

​

Where these providers act as data processors, the contractual safeguards required by applicable data protection legislation will be established.

​

Personal data may also be disclosed to public authorities and government bodies where legally required.

7. International Data Transfers

Certain technology service providers may process personal data outside the European Economic Area (EEA).

​

Where international data transfers take place, they will be carried out in accordance with the mechanisms and safeguards established under the GDPR, including, where applicable, adequacy decisions or Standard Contractual Clauses approved by the European Commission.

​

Specific information about service providers and the safeguards applied will be available upon request to the Data Controller.

8. Users' Rights

Users have the following rights regarding their personal data:

  • Right of access: To obtain information about the personal data being processed.

  • Right to rectification: To request the correction of inaccurate or incomplete personal data.

  • Right to erasure: To request the deletion of personal data where the legal requirements are met.

  • Right to object: To object to certain types of data processing.

  • Right to restriction of processing: To request the restriction of data processing in the circumstances provided for by law.

  • Right to data portability: To receive their personal data in a structured, commonly used and machine-readable format and, where applicable, transmit it to another controller.

​

To exercise these rights, users may send a request to:

info@moreandbetterexperience.com

​

The Data Controller may request additional information to verify the identity of the person making the request where necessary.

​

Users also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, AEPD) through its website: www.aepd.es.

9. Data Security

MORE AND BETTER VENTURES, S.L. will implement appropriate technical and organisational measures to ensure a level of security appropriate to the risks associated with data processing.

​

These measures are intended to protect personal data against loss, alteration, unauthorised access or unlawful disclosure.

10. Personal Data of Minors

Children under the age of 14 cannot independently consent to the processing of their personal data where consent is the legal basis for such processing. In these cases, consent must be provided by a parent or legal guardian.

​

Where an experience is intended for minors, the specific participation conditions and applicable data protection safeguards will apply.

11. Changes to the Privacy Policy

MORE AND BETTER VENTURES, S.L. reserves the right to update this Privacy Policy to reflect legislative changes or modifications to its services and data processing activities.

​

The current version will always be available on this website.

Last updated: 13 October 2026.

bottom of page